Maintenance Request Form

Thank you for advising us of your maintenance issue. Our aim is to attend to this matter appropriately and in a timely manner. Please supply us with as much detail as possible so we can devote the necessary resources.

Property Address:

Your Name:

Your Contact Phone Number:

Your Email Address:

Details Of Maintenance Issue:


If you have an EMERGENCY Maintenance Issue please call our office directly on (03) 9041 9475 during business hours or 0409 359 171 after hours.
Urgent repairs are:

  • Burst water service
  • Blocked or broken toilet system
  • Serious roof leak
  • Gas leak
  • Dangerous electrical fault
  • Flooding or serious flood damage
  • Serious storm or fire damage
  • Failure or breakdown of any essential service or appliance provided by a landlord or agent for hot water, water, cooking, heating, or laundering
  • Failure or breakdown of the gas, electricity or water supply
  • Any fault or damage in the premises that makes the premises unsafe or insecure
  • An appliance, fitting or fixture that is not working properly and causes a substantial amount of water to be wasted
  • A serious fault in a lift or staircase

As defined by “Consumer Affairs Victoria”